At Assist Nity, we are committed to providing high-quality digital and development services to our clients across the globe. Our refund policy outlines the conditions under which a refund may be issued and ensures fairness to both parties.
1. General Conditions
- Refund requests must be made in writing to support@Assist Nity.com within 7 days of the initial service issue.
- The policy applies only to services purchased directly from Assist Nity.
2. Eligibility for Refund
You may be eligible for a full or partial refund if:
- The service was paid for but not initiated within 5 working days.
- A developer was not assigned or work was not started as committed.
- A duplicate payment was made in error.
3. Non-Refundable Scenarios
- Once a developer or team has started working.
- Delays or dissatisfaction caused by lack of client input or cooperation.
- Scope changes or project cancellations initiated by the client after work has begun.
4. Pro-Rated Refunds
- If partial work was done, we may issue a pro-rated refund for the unused time/services.
5. Processing Timeline
All refund decisions are subject to verification. Approved refunds will be processed within 7–10 business days via the original method of payment.