At Assist Nity, we are committed to providing high-quality digital and development services to our clients across the globe. Our refund policy outlines the conditions under which a refund may be issued and ensures fairness to both parties.

1. General Conditions

• Refund requests must be made in writing to support@Assist Nity.com within 7 days of the initial service issue.
• The policy applies only to services purchased directly from Assist Nity.

2. Eligibility for Refund

You may be eligible for a full or partial refund if:

• The service was paid for but not initiated within 5 working days.
• A developer was not assigned or work was not started as committed.
• A duplicate payment was made in error.

3. Non-Refundable Scenarios

• Once a developer or team has started working.
• Delays or dissatisfaction caused by lack of client input or cooperation.
• Scope changes or project cancellations initiated by the client after work has begun.

4. Pro-Rated Refunds

• If partial work was done, we may issue a pro-rated refund for the unused time/services.

5. Processing Timeline

All refund decisions are subject to verification. Approved refunds will be processed within 7–10 business days via the original method of payment.